Effective Date: August 29, 2025

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1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of our websites (including byblend.com), technology platform, software, APIs, and pharmacy fulfillment services (collectively, the “Services”) provided by Blend Innovations, Inc. and its subsidiaries and affiliates (together, “Blend,” “we,” “us,” or “our”).By accessing or using the Services, you agree to be bound by these Terms. Your acceptance is implied by your continued use of the Services. If you are a clinic, platform, or other business partner that has entered into a separate written agreement with Blend, the terms of that written agreement will control in the event of any conflict with these Terms. These Terms apply to all other users, including individual patients who access limited features of the Services.

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2. Services Provided

Blend provides technology-enabled compounding pharmacy services, including prescription fulfillment, logistics support, and digital access tools. Blend does not provide medical advice or clinical care other than pharmacy services. All medical advice, diagnoses, and prescribing decisions are the sole responsibility of licensed healthcare providers. The Services include both the provision of pharmacy fulfillment services and access to digital technology tools that support those services.

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3. Users Covered

These Terms apply both to business accounts, including clinics and telehealth platforms, and to individual patients who may use certain limited features of the Services.

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4. Section for Patients

If you are an individual patient, please note the following: Blend is not your healthcare provider and does not provide medical advice. Any diagnosis, treatment plan, or prescribing decision is made solely by your licensed healthcare provider. Your access to the Services is limited to viewing, managing, and receiving prescription orders. Your personal information is protected in accordance with Blend’s Privacy Policy. If you have concerns about your prescription, you must contact your prescriber directly. Blend’s liability to you as a patient is limited to one hundred dollars ($100), except where prohibited by law.

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5. Accounts and Responsibilities

Both individuals and organizations may create accounts to use the Services. You agree to provide accurate and complete information when creating an account and to safeguard your login credentials. Unless otherwise provided in a separate written contract, Blend reserves the right to suspend or terminate accounts at any time, including immediately where we suspect fraud, diversion, regulatory risk, or other noncompliance. Suspension or termination does not relieve you of any payment obligations incurred prior to termination.

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6. API Terms

Blend may provide access to application programming interfaces (“APIs”) for integration purposes. Your use of any API is subject to these Terms and any API documentation provided by Blend. You may use the APIs only for lawful, authorized purposes and in accordance with applicable documentation. You may not access internal-only (undocumented) APIs, reverse engineer APIs, resell or sublicense your access to APIs, or use APIs to build competing services. The use of any third-party tool to extract data (“scrape”) from Blend systems, or otherwise replicate or expand upon existing API functionality, is unauthorized. Blend may monitor API usage, impose limits, and revoke access at any time. Blend also reserves the right to introduce fees for API access in the future.

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7. Payments and Fees

Payment terms depend on how you access the Services. If you are invoiced, the terms set out in your invoice will govern, including due dates and any late payment provisions. If you pay by credit card or other electronic method, you will be presented with applicable payment and privacy terms at the time of payment. If you are a patient who does not directly pay Blend, no billing will occur unless explicitly stated.

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8. Privacy

Your use of the Services is also governed by Blend’s Privacy Policy, available at byblend.com/privacy. These documents are incorporated by reference into these Terms.

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9. Intellectual Property

All rights, title, and interest in and to the Services, including the software, trademarks, content, and documentation, belong exclusively to Blend and its licensors. You are granted a limited, revocable, non-exclusive, non-transferable license to use the Services for their intended purposes. You may not copy, modify, reverse engineer, or distribute the Services or related content. No right to co-branding or use of Blend’s trademarks is granted without our express written consent.

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10. Prohibited Uses

You agree not to use the Services in violation of any laws or regulations, including those governing pharmacy practice and controlled substances. You may not submit fraudulent or forged prescriptions, attempt to gain unauthorized access to systems or data, or interfere with the operation of the Services through malware, scraping, or other disruptive activities.

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11. Third-Party Providers

Blend is not responsible for the clinical decisions of independent prescribers, the performance or timeliness of delivery carriers, or the operation of third-party technology vendors or platforms that may integrate with Blend.

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12. Dispute Resolution

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Except where prohibited by law, any dispute arising under these Terms shall be resolved by binding arbitration conducted in Ohio on an individual basis, and not as part of a class or collective action. If you are a business partner and have a separate written agreement with Blend, the dispute resolution provisions in that agreement will govern in the event of conflict.

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13. Modifications

Blend may update these Terms from time to time by posting changes on our website. Changes are effective immediately upon posting. For material changes affecting access by business partners, Blend will provide reasonable notice, which may be delivered by email or through the Services portal. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

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14. Disclaimers and Limitations of Liability

The Services are provided “as is” and without warranties of any kind, whether express or implied. Blend disclaims liability for indirect, incidental, or consequential damages. For business accounts, Blend’s aggregate liability for all claims is limited to the total amounts paid to Blend in the twelve (12) months preceding the claim. For individual patients, Blend’s liability is limited to one hundred dollars ($100). These limitations apply to the maximum extent permitted by law.

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15. General Provisions

Blend may assign these Terms without restriction. You may not assign or transfer these Terms without Blend’s prior written consent. Blend will not be liable for delays or failures in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, strikes, or governmental actions. Notices to Blend must be sent electronically to admin@byblend.com. These Terms, together with the Privacy Policy and any other referenced policies, constitute the entire agreement between you and Blend regarding your use of the Services. If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect. Contact Information