> ## Documentation Index
> Fetch the complete documentation index at: https://docs.byblend.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I transfer a prescription out to another pharmacy?

> The receiving pharmacy requests the transfer from Blend directly — by email at support@byblend.com, by phone at (800) 292-0499, or by fax at (380) 215-3850. Blend handles the transfer and cancels the prescription once it's complete.

Transfers out are initiated by the **receiving pharmacy**, not by you and not in the Blend Dashboard. The destination pharmacy contacts Blend directly and requests the transfer:

<CardGroup cols={3}>
  <Card title="Email" icon="envelope" href="mailto:support@byblend.com">
    [support@byblend.com](mailto:support@byblend.com)
  </Card>

  <Card title="Phone" icon="phone">
    (800) 292-0499
  </Card>

  <Card title="Fax" icon="fax">
    (380) 215-3850
  </Card>
</CardGroup>

Blend handles the transfer digitally from there, and **cancels the prescription in Blend once it has been transferred**. That cancellation is the expected end state — the receiving pharmacy now holds the prescription, so it must not remain fillable at Blend.

## What you need to do

Nothing, in most cases. If a patient tells you they want their prescription moved to another pharmacy, direct them — or the receiving pharmacy — to the contact details above.

<Note>
  Check for open orders before a transfer is requested. Transferring cancels the prescription, but an order already in the pharmacy is a separate object with its own lifecycle — [cancel or pause it](/guides/cancel-an-order) explicitly if it shouldn't ship.
</Note>

## Confirming the outcome

```bash theme={null}
curl https://api.byblend.com/api/v1/prescriptions/{prescription_id} \
  -H "Authorization: Bearer {access_token}"
```

A transferred prescription reads as cancelled. Cancelled prescriptions are excluded from all matching, so a transferred prescription can't be picked up by a future order.

<Warning>
  **A cancelled prescription cannot be un-cancelled through the API.** There is no reversal endpoint. If a transfer was requested in error, contact Blend support — and expect the practical remedy to be a new prescription from the prescriber.
</Warning>

<CardGroup cols={2}>
  <Card title="Get a prescription" icon="prescription" href="/api-reference/prescriptions/get-a-prescription">
    Confirm status after transfer
  </Card>

  <Card title="Get prescriptions" icon="list" href="/api-reference/prescriptions/get-prescriptions">
    Filter by status
  </Card>

  <Card title="Cancel an order" icon="ban" href="/guides/cancel-an-order">
    Deal with open orders first
  </Card>

  <Card title="Order statuses" icon="list-check" href="/guides/order-statuses">
    What happens to orders in flight
  </Card>
</CardGroup>